HELP FOR PARENTLEDGER
Try these first
01
Install the latest available app and iOS updates, then close and reopen the app.
02
Export a PDF before deleting or reinstalling the app if you need to preserve the record.
03
Before deleting or reinstalling, export anything you need to keep. Most version 1.0 data is device-only and cannot be recovered by support.
Send a support request
Include what you expected, what happened, your iPhone model, and iOS version. Do not include passwords, payment details, medical records, tax identifiers, or other sensitive content.