HELP FOR RECEIPT BOX
Try these first
01
Install the latest available app and iOS updates, then close and reopen the app.
02
Receipt reading is manual in version 1.0; photographs are not sent to an OCR or cloud service.
03
Before deleting or reinstalling, export anything you need to keep. Most version 1.0 data is device-only and cannot be recovered by support.
Send a support request
Include what you expected, what happened, your iPhone model, and iOS version. Do not include passwords, payment details, medical records, tax identifiers, or other sensitive content.